Fees
Straightforward, transparent pricing
Private online telehealth sessions across Australia. There are no referrals, no waiting lists, and no hidden fees — just clear, accessible support when you are ready.
Session fees
Sessions are available online via secure video telehealth (Australia-wide) or in-person by appointment in Deception Bay, QLD. The same rate applies either way.
Initial Consultation
$140
50 minYour first session. A chance to share what has brought you to counselling, ask questions, and decide whether the fit feels right.
Standard Session
$120
50 minOngoing counselling for stress, emotional overwhelm, anxiety, grief, life transitions and relationship difficulties. The same rate applies whether you attend on your own or together with a partner.
3-Session Bundle
$330
3 × 50 minThree standard sessions at a reduced rate. Useful if you have a clear short-term focus and want to commit to a brief course of support.
Save $30 vs paying per session
Some private health funds cover counselling under extras cover (often up to 20% of the session fee). Cover varies by insurer and policy — please check directly with your health fund before your session to confirm what you can claim.
What’s included in every session
Every session is conducted by a qualified counsellor with more than ten years of experience in mental health and community services. You will be met with care and without judgement — every time.
• A private, secure video session via telehealth
• A calm, non-judgemental space to talk
• Support tailored to your situation and goals
• Ongoing clinical supervision and professional development
Not sure where to start?
If you have a question about which type of session might suit your situation — or whether counselling feels right for you right now — you are welcome to get in touch before booking.
Referrals, Medicare & payments
No referral required
You can self-refer directly. Referrals from GPs and other health professionals are also welcome.
Medicare rebates
Medicare rebates are not currently available. If this is important to you, your GP can advise on eligible practitioners.
Payment
Payments are processed securely via Stripe. Payment is made at the time of booking.
Cancellations
A minimum of 24 hours notice is required for cancellations. Late cancellations may incur a fee.
Frequently asked questions
Do I need a referral to book?
No. You can self-refer directly without seeing a GP first. Referrals from GPs and other health professionals are also accepted, but they are not required.
Can I claim a Medicare rebate?
No. Sessions are not currently Medicare rebated. If Medicare access is important to you, your GP can advise on eligible practitioners in your area.
Can I claim with my private health insurance?
Some private health funds cover counselling under extras cover (often up to around 20% of the session fee), but this varies by insurer and policy. Please check directly with your health fund before your session to confirm what you can claim and what details (e.g. provider qualifications, item numbers) they need on your receipt.
How many sessions will I need?
This varies from person to person. Some people find short-term support helpful — as few as four to six sessions around a specific issue. Others choose longer-term counselling. The number of sessions is never fixed in advance and is reviewed as you go.
What if I am not sure where to start?
You are welcome to get in touch before booking if you have a question about which type of counselling might suit your situation. There is no pressure to have everything figured out before getting in touch.
Why is the initial consultation a different price?
The initial consultation is priced slightly higher to reflect the additional time and care involved in understanding your situation, covering practical information about the process, and establishing a clear direction for your sessions.
How do I pay?
Payments are processed securely via Stripe at the time of booking. You do not need to pay in person during the session.
What is the cancellation policy?
A minimum of 24 hours notice is required to cancel or reschedule. Late cancellations may incur a fee. Please get in touch as early as possible if your circumstances change.
Looking for calm, practical support?
Online counselling offers a private space to talk through what is happening, make sense of your experience, and find a way forward that feels more manageable.
Need urgent help?
This is not a crisis service. If you or someone else is in immediate danger, call 000. You can also contact Lifeline on 13 11 14, 1800RESPECT on 1800 737 732, or Beyond Blue on 1300 22 4636.